The Microsoft Dynamics NAV Web client supports several browsers. There are some Microsoft Dynamics NAV features that are not supported by all browsers.

For a list of the supported browsers and versions, see System Requirements for Microsoft Dynamics NAV 2013 R2.

Feature Limitations

The following table describes the feature limitations and known issues with the supported browsers.

With Safari, the Microsoft Dynamics NAV Web client is only supported on devices that run Apple iOS, such as iPad.

Feature Description Browser Remarks

Opening a report as PDF with pop-up blocker on

When pop-up blocker is enabled, if you choose the Open as PDF button on a report request page, then the report will not open because it will be blocked.

Google Chrome

Mozilla Firefox

To open the report as a PDF file, you must disable pop-up blocker or configure pop-up blocker to allow pop-ups on the Microsoft Dynamics NAV Web client site.

Previewing a report

The Preview button does not appear on the request pages of reports.

Google Chrome

Mozilla Firefox


Printing a report from the report preview

If you try to print a report from the report preview, then you will get a script error message.

Internet Explorer 10 (in the Windows 8-style UI mode)

This is because Windows 8-style UI does not support plugins. To print a report, open the report as a PDF, and then print the report from the PDF viewer.

Tooltips in the ribbon

Tooltips do not appear when you pause on an action with the pointer.


Tooltips for error messages and icons on pages

Tooltips do not appear when you pause on an error message or an icon on a page with the pointer.

Internet Explorer 10 (on tablets that run Windows 8)


To see the tooltip, you must tap the message or icon.

Dragging the cursor in a field

If you drag the cursor in a field, then the field becomes blocked and you cannot enter any data.


To make it possible to enter data, refresh the browser or start a new browser session.

Scrolling a list by using one finger

You cannot scroll a list by using a one finger scrolling gesture.


To scroll a list, use a two finger scrolling gesture.

Windows authentication

Validating user credentials by using Windows authentication is not supported.


For more information about authentication and credentials, see Users and Credential Types.

See Also